PM-20 Dissemination of Privacy Program Information
Review PM-20
1. Set its parameters
No parameters to set for PM-20.
2. Record its status
Maintain a central resource webpage on the organization’s principal public website that serves as a central source of information about the organization’s privacy program and that:
a.Ensures that the public has access to information about organizational privacy activities and can communicate with its senior agency official for privacy;
b.Ensures that organizational privacy practices and reports are publicly available; and
c.Employs publicly facing email addresses and/or phone lines to enable the public to provide feedback and/or direct questions to privacy offices regarding privacy practices.
Discussion
For federal agencies, the webpage is located at www.[agency].gov/privacy. Federal agencies include public privacy impact assessments, system of records notices, computer matching notices and agreements, [PRIVACT](#18e71fec-c6fd-475a-925a-5d8495cf8455) exemption and implementation rules, privacy reports, privacy policies, instructions for individuals making an access or amendment request, email addresses for questions/complaints, blogs, and periodic publications.
Enhancements
Review PM-20(1)
1. Set its parameters
No parameters to set for PM-20(1).
2. Record its status
Develop and post privacy policies on all external-facing websites, mobile applications, and other digital services, that:
(a)Are written in plain language and organized in a way that is easy to understand and navigate;
(b)Provide information needed by the public to make an informed decision about whether and how to interact with the organization; and
(c)Are updated whenever the organization makes a substantive change to the practices it describes and includes a time/date stamp to inform the public of the date of the most recent changes.
Discussion
Organizations post privacy policies on all external-facing websites, mobile applications, and other digital services. Organizations post a link to the relevant privacy policy on any known, major entry points to the website, application, or digital service. In addition, organizations provide a link to the privacy policy on any webpage that collects personally identifiable information. Organizations may be subject to applicable laws, executive orders, directives, regulations, or policies that require the provision of specific information to the public. Organizational personnel consult with the senior agency official for privacy and legal counsel regarding such requirements.
No Enhancements match this Baseline.
ISO/IEC 27001:2022 Crosswalk
No ISO 27001 mapping published for this control.